Return & Refund Policy
Return & Refund Policy – YasinTools.com
At YasinTools.com, customer satisfaction is our top priority. We aim to provide high-quality digital tools, themes, and plugins to help professionals like you succeed in SEO, AI, and digital marketing. Since all our products are digital and downloadable, our return and refund policies are slightly different from physical product sellers.
1. Digital Product Nature
All items sold on YasinTools.com — including SEO tools, AI tools, digital marketing utilities, WordPress themes, and plugins — are non-tangible, digital goods. Because of the downloadable and non-reversible nature of these products, we do not offer refunds once the product has been delivered or accessed.
2. Refund Eligibility
We only consider refund requests under the following conditions:
- You did not receive the download link or product after payment (must be reported within 24 hours).
- The file is completely corrupted or not working, and we are unable to replace or repair it.
- You were wrongfully charged or made a duplicate purchase (with proof).
Refunds will only be granted at the discretion of our support team after full investigation.
3. No Refund for the Following Cases
We do not issue refunds in the following situations:
- You changed your mind after purchase
- You made a mistake during the order
- You thought it was a different product or didn’t read the description
- The product is no longer needed
- You are unable to use it due to technical limitations on your device or hosting
Please read the product description carefully and ensure compatibility before making any purchase.
4. Support and Product Access
If you face any issues after purchase, our support team is always ready to assist. Contact us via:
📧 support@yasintools.com
🌐 https://yasintools.com
We offer email support and replacement downloads (if applicable), but not returns for functional digital items.
5. How to Request a Refund (if eligible)
If you believe your case qualifies for a refund, please:
- Email us at support@yasintools.com within 24–48 hours of purchase
- Mention your order ID, product name, and issue details
- Attach any screenshots or relevant proof if the product is faulty
We will respond within 1–3 business days to assess your request.
6. Policy Acceptance
By purchasing from YasinTools.com, you agree to this Return & Refund Policy. It is your responsibility to read and understand the terms before buying any digital product on our site.
Need Help?
If you have questions regarding our Return Policy or any concerns about your order, we’re here to help.
📧 Email: contact@yasintools.com
💼 Website: https://yasintools.com